The Process

First, we listen

To provide the right solution, we need a thorough understanding of the problem. Our free initial consultation is the first step in learning your institution’s goals, challenges and needs for technical training.

Take the first step! Contact us today.

The 4-point ATS process helps everyone involved understand learning systems and how they can advance your institution’s training goals. We help you go through this process with speed, efficiency, and scalable effectiveness.

A model of continuous improvement

You continue the cycle by observing the results of your actions, seeing whether you’ve achieved the results you intended, reviewing and revising your initial decision, and moving to your next action.

The more information that can be gathered here, the more accurate the perception of your needs will be.

This is the time to talk about dreams, desires and the programs needed. Observe, listen, question, challenge: You want to capture as much incoming data as possible.

The kind of questions you need to be asking are:

  1. What’s happening that has made this meeting important?
What’s happening that is indirectly affecting the decision makers?
  3. What’s happening that may have residual effects later on?
  4. Are there any areas where prediction and reality differ significantly?

Orientation is how the information gathered in stage one is interpreted.

One of the main problems with decision-making comes at this stage. We all view events in a way that’s filtered through our own experiences and perceptions—and that directly influences our decisions. By becoming more aware of your perceptions, you can move through the decision loop quickly, effectively and with confidence. It’s important to remember that this is a process of continuous improvement.

Decisions that can be daunting are often simplified as we work through our process.

The amount of information necessary to come to a decision varies. Through observation, information gathering, and thoughtful orientation, once-difficult decisions will often present themselves with ease.

This stage is where you implement your decision. You then cycle back to the Observe stage, as you judge the effects of your action. Remember, this is a cycle of continuous improvement, where actions continue to influence the rest of the cycle. It’s important to keep learning from what you, and your competitors, are doing.